FAQ

Find below our most asked questions. We do hope our site covers your questions. If you feel you’d like more information, please use the Contact form and we’d be glad to answer any question you may have.

Most frequent question from our Customers

HOW LONG WILL MY CAKES STAY FRESH FOR?

Our cakes keep perfectly fresh, in a cool dark place, for 1 week! Depending on your needs you may want to get your cakes a day before you plan to serve them, and that's fine too - just store in their boxes at room temperature or in the fridge if the weather is very warm. When storing cake in the fridge always allow it to come to room temperature before serving - please note that for large cakes this can take several hours.

CAN I MIX FLAVOURS?

Yes you can have a maximum of two flavours in one cake for a normal 5-6 inch high cake and three flavours for a double barrel cake/ tall cake (over 9inch tall).

CAN YOU DO BESPOKE CAKES AND CUPCAKES?

We have an incredibly talented team of decorators who can create bespoke cake design, just dream it, we can achieve. To find out more about what we can do for you, or just ask a few more questions, contact us on 07951203973 or abum78@yahoo.com.

WHAT IF I NEED TO AMEND OR CANCEL MY ORDER?

If you need to change the date or details of your order or cancel it altogether please contact us as far in advance as possible. We will always be as accommodating as we can if you need to change or postpone an order but please bear in mind that we may have had to turn away other customers to fulfill your booking for a particular date so refunds/changes are not always possible.

WHAT TEMPERATURE SHOULD I STORE MY CAKES AT?

Not too hot, not too cold. Room temperature is best for your cakes. If the weather or room is especially hot, store in a cool room or the refrigerator and allow time to bring up to room temperature before serving as the chill affects the flavour.

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